dalia rossa
Last updated: May 2026
At dalia rossa, we value privacy, trust, and respectful communication.
This Privacy Policy explains how we collect, use, and protect personal information when you use our website or purchase our retreat design services.
1. Information We Collect
We may collect the following information:
- Name
- Email address
- Ryokan or travel preferences
- Onsen destination information
- Meal preferences or dietary information voluntarily provided
- Payment information processed through third-party payment providers such as PayPal or Stripe
We do not collect unnecessary personal information.
2. How We Use Your Information
Your information is used only for purposes related to our services, including:
- Preparing personalized retreat guides
- Communicating regarding your order
- Delivering PDF retreat materials
- Improving our services and customer experience
We do not sell personal information to third parties.
3. Payment Processing
Payments are securely processed by third-party payment providers such as PayPal or Stripe.
dalia rossa does not directly store full credit card or payment details.
Please refer to the privacy policies of those providers for additional information.
4. Information Sharing
We do not share personal information with third parties except when necessary to:
- Process payments
- Comply with legal obligations
- Protect our rights or services
5. Data Security
We take reasonable measures to protect personal information from unauthorized access, misuse, or disclosure.
However, no online transmission or storage system can be guaranteed to be completely secure.
6. Retention of Information
Personal information is retained only as long as necessary for service delivery, communication, and reasonable business record purposes.
7. External Services
Our website may contain links to external services or websites, including PayPal, Stripe, ryokan websites, or tourism resources.
dalia rossa is not responsible for the privacy practices of external websites.
8. Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us directly.
We will respond within a reasonable timeframe whenever possible.
9. Changes to This Policy
This Privacy Policy may be updated occasionally to reflect changes in services or legal requirements.
Updated versions will be posted on this website.
10. Contact
For privacy-related questions, please contact:
dalia rossa
Onsen Retreat Design
Email: contact@daliarossa.com
dalia rossa respects quiet, thoughtful, and respectful travel — including the respectful handling of personal information.